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WHAT ARE YOUR RIGHTS AS A CASKET CONSUMER?

The Funeral Rule, enforced by the Federal Trade Commission, makes it easier for you to choose only those goods and services you want or need and to pay for only those you select. According to the Rule, you can find out the cost of individual items whether you shop by telephone or in person.

If you inquire about funeral arrangements in person, the funeral home must give you a written price list of available goods and services.

Keep in mind that when you arrange for a funeral, you can buy a package of goods and services or individual items. If you want to buy a casket for example, the funeral provider must supply lists that describe the available selections and their prices. Remember-The funeral provider may not refuse or charge a fee, to handle a casket you bought elsewhere.

For more information on this rule: http://www.ftc.gov

WARNING - Funeral Sham Discounts!

Some funeral homes are now REQUIRING you to buy THEIR casket in order to receive a discount on their service fees. THIS IS A SHAM DISCOUNT! Not only are they restricting your choice, but attempting to penalize you for exercising your choice. This is simply another way for them to charge their high casket prices. The FTC already has ruled that you can NOT be penalized or charged a fee for selecting your casket elsewhere. When faced with these funeral homes, many consumers are refusing to do business with them. These families simply inform them of their RIGHT to receive the same price, and the same treatment regardless of where they have purchased the casket. Most of the time, there is another funeral home who does not practice this form of a Sham Discount, and provides their services for even less money. They are also more than happy to serve you, along with supporting your right to purchase from an outside source such as Casket Xpress Showrooms.

What are your choices as a consumer?

No matter what your final wishes, you are entitled to a choice. There is no such thing as a "Traditional" funeral. Your thoughts and wishes are what is important. Rather than spending unnecessary funds on what may be considered the "normal" way to do things as suggested by the funeral director, simply take charge of your arrangements and complete them the way YOU want them performed.

Are YOU an informed consumer?

An informed consumer makes wiser decisions. An informed consumer is exactly what many in the traditional funeral industry wish to avoid.

Be aware that:

1. Caskets from Casket Xpress Showrooms are equal or greater in quality at up to 1/2 of the cost!

2. Some funeral providers mark up caskets 500-800-% to provide high corporate conglomerate profits at your expense! Ask for and find out who owns the funeral home you are thinking of using!

3. There are still many professional funeral providers who will treat you with respect for the choices you make!

Local or across the USA?

You have the RIGHT to select a casket separate from a retail casket supplier like "Casket Xpress™". We are ready to provide information for casket selections delivered to any mortuary or we can deliver to any funeral home in the USA. Casket Xpress™ will also deliver your casket choice to any mortuary in the USA. We can even custom make copper, bronze, or fine wood caskets to your specifications with 72 hours! Shipping can be within less than 24 hours if needed.

 

Toll Free Nationwide Number
1-(800)-550-7262
www.casketxpress.com

 

 

Privacy Notice
 

This privacy notice discloses the privacy practices for, Casketxpress and subsidiary sites whose ordering takes place thru either of the aforementioned sites.
 This privacy notice applies solely to information collected by these web site. It will notify you of the following:

1.       What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2.       What choices are available to you regarding the use of your data.

3.       The security procedures in place to protect the misuse of your information.

4.       How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data

    Security
    We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

    Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

    While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

    Ordering
    We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

     

    Cookies

    We use "cookies" in some areas on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

     

    Registration
    In some areas of these sites you must register in order to use certain functions, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services you have listed on our site or in which you have expressed interest. At your option, you may also provide demographic information, but it is not required.

     

    If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-888-782-2753 or via email.


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